Terms & Conditions

Welcome to DXN Shop BD. These Terms and Conditions govern your access to and use of our website, mobile application, and services. By using our platform, you agree to comply with these legally binding terms under the applicable laws of Bangladesh.

1. Acceptance of Terms

By accessing DXN Shop BD, you confirm that you are at least 18 years old or using the platform under the supervision of a parent or legal guardian. Continued use of the platform indicates acceptance of these terms.

2. Platform Overview

DXN Shop BD operates as an online marketplace providing authentic DXN products. We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.

3. User Accounts

• Users must provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• Any unauthorized use of your account must be reported immediately.

4. Orders & Payment Policy

All orders are subject to product availability and confirmation. We reserve the right to refuse or cancel any order suspected of fraud or policy violation.

• Prices are displayed in Bangladeshi Taka (BDT).
• Payment must be completed through approved payment gateways.
• Cash on Delivery (if available) is subject to verification.

5. Shipping & Delivery

Delivery timelines depend on location and courier services. DXN Shop BD is not liable for delays caused by third-party logistics providers or unforeseen events.

6. Returns, Refunds & Cancellation

Products may be eligible for return or refund under specific conditions:

• Damaged or defective products upon delivery.
• Wrong item delivered.
• Refunds will be processed after verification.

7. Seller Policy

Registered sellers must:

• Provide authentic and genuine DXN products.
• Comply with marketplace guidelines.
• Maintain ethical business conduct.

Violation of policies may result in suspension or permanent removal.

8. Intellectual Property Rights

All trademarks, logos, product images, content, and materials are the property of DXN Shop BD or respective owners and are protected under copyright laws of Bangladesh.

9. Limitation of Liability

DXN Shop BD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

10. Privacy & Data Protection

User information is collected and processed in accordance with our Privacy Policy. We implement reasonable security measures to protect your personal data.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh. Any disputes shall be subject to the jurisdiction of the courts of Bangladesh.

12. Amendments

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us through our official Contact Page.

By using DXN Shop BD, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.